CLIENT INFORMATION

Billing &
payments.

Clear payment practices for Gynorms consulting engagements.

How engagements are billed

Gynorms provides business-to-business consulting services. Work begins under a written proposal, statement of work, or other Engagement Agreement that identifies the client, scope, deliverables, fees, and payment schedule. We do not sell consumer products or provide public self-service purchases through this website.

Invoices and authorized charges

Clients receive an invoice for the consulting fees, milestone, retainer, or approved expenses described in their Engagement Agreement. Where card payment is offered, a card is charged only for an amount shown on the applicable invoice or payment request and authorized by the client.

Before you pay

Review the invoice, the applicable Engagement Agreement, and the Refund & Cancellation Policy before making a payment. Questions about an invoice should be raised before payment so they can be resolved promptly.

Billing support and disputes

For billing questions, cancellation requests, or a charge you do not recognize, contact support@gynorms.comwith the invoice number, company name, and a brief description of the issue. We will review the request and respond using the contact details associated with the engagement.

Records and receipts

Keep your invoice, payment confirmation, and Engagement Agreement for your records. These documents describe the service purchased and the payment terms that apply to the engagement.